I considered a number of VPN's before going with Buffered which I find excellent.No issues in any aspect, On the rare occasions that I required assistance (in the initial set up stage), the Help Desk was outstanding. Would highly recommend Buffered to anyone considering using a VPN
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Stephanie Rose
2.0
STAY AWAY!!If I could give zero stars I would. I was a customer for three years overpaying but double the amount. Shortly after I had signed up, they dropped their price in half and never informed me. I only realized this after buying a new computer and having to download the application on my new device. I reached out to their customer service, who told me they did not have to inform me of such and if I wanted the new price I had to cancel my automatic renewal and wait to sign up again. Such poor customer service, these people are true scammers and do not care about their customers. I will be switching vpn and finding another service. I would not give these people any of your money. Aside from their awful customer service, the vpn blocking did not work many times and when I checked my own IP address it still showed up as my own and the connection was extremely slow. So many better services out there!
STAY AWAY!!If I could give zero stars I would. I was a customer for three years overpaying but double the amount. Shortly after I had signed up, they dropped their price in half and never informed me. I only realized this after buying a new computer and having to download the application on my new device. I reached out to their customer service, who told me they did not have to inform me of such and if I wanted the new price I had to cancel my automatic renewal and wait to sign up again. Such poor customer service, these people are true scammers and do not care about their customers. I will be switching vpn and finding another service. I would not give these people any of your money. Aside from their awful customer service, the vpn blocking did not work many times and when I checked my own IP address it still showed up as my own and the connection was extremely slow. So many better services out there!
I considered a number of VPN's before going with Buffered which I find excellent.No issues in any aspect, On the rare occasions that I required assistance (in the initial set up stage), the Help Desk was outstanding. Would highly recommend Buffered to anyone considering using a VPN
STAY AWAY!!If I could give zero stars I would. I was a customer for three years overpaying but double the amount. Shortly after I had signed up, they dropped their price in half and never informed me. I only realized this after buying a new computer and having to download the application on my new device. I reached out to their customer service, who told me they did not have to inform me of such and if I wanted the new price I had to cancel my automatic renewal and wait to sign up again. Such poor customer service, these people are true scammers and do not care about their customers. I will be switching vpn and finding another service. I would not give these people any of your money. Aside from their awful customer service, the vpn blocking did not work many times and when I checked my own IP address it still showed up as my own and the connection was extremely slow. So many better services out there!
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2.0
Unreliable service, horrible customer serviceI emailed them to cancel and receive a pro-rated refund after their service,I had not worked for at least a full month, but they failed to even cancel my account, and now claim that I owe them for the next billing cycle. By email, in our conversation, they repeatedly failed to professionally comply, and are still dishonestly pretending that I owe them.
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