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Express VPN is TERRIBLE!After reading all of the rave reviews, I signed up for ExpressVPN. Express VPN constantly causes me to lose my internet connection on my Dell XPS Laptop, Windows 10 especially when booting the computer or waking the computer. I then have to disconnect Express via the task manager and reconnect to internet. It sometimes kills my connection in the middle of tasks. There is no telephone support. Email to support went unanswered. After troubleshooting with Chat and sending my log files which are fine, Chat Support simply said that this was a problem their engineers are aware of. Whaaaaat? So when, if ever, will there be a fix?? Worthless service, Terrible support! Deserves zero stars.
Buggy VPN, No Customer SupportTheir customer service just opens tickets but does not resolve your issues. Make false promises they can't keep. They do not refund your money despite a 30-day money-back guarantee. There are many options out there. Do not settle for Purevpn.
Express VPN is TERRIBLE!After reading all of the rave reviews, I signed up for ExpressVPN. Express VPN constantly causes me to lose my internet connection on my Dell XPS Laptop, Windows 10 especially when booting the computer or waking the computer. I then have to disconnect Express via the task manager and reconnect to internet. It sometimes kills my connection in the middle of tasks. There is no telephone support. Email to support went unanswered. After troubleshooting with Chat and sending my log files which are fine, Chat Support simply said that this was a problem their engineers are aware of. Whaaaaat? So when, if ever, will there be a fix?? Worthless service, Terrible support! Deserves zero stars.
Tanvir
2.0
Buggy VPN, No Customer SupportTheir customer service just opens tickets but does not resolve your issues. Make false promises they can't keep. They do not refund your money despite a 30-day money-back guarantee. There are many options out there. Do not settle for Purevpn.