Express VPN is TERRIBLE!After reading all of the rave reviews, I signed up for ExpressVPN. Express VPN constantly causes me to lose my internet connection on my Dell XPS Laptop, Windows 10 especially when booting the computer or waking the computer. I then have to disconnect Express via the task manager and reconnect to internet. It sometimes kills my connection in the middle of tasks. There is no telephone support. Email to support went unanswered. After troubleshooting with Chat and sending my log files which are fine, Chat Support simply said that this was a problem their engineers are aware of. Whaaaaat? So when, if ever, will there be a fix?? Worthless service, Terrible support! Deserves zero stars.
Excellent ServiceLove this VPN, I only use the iOS app and it's the fastest I have ever used - the options available in the desktop app are very nice compared to other simplistic plastic-looking apps, looks are not everything on a VPN.
รีวิวเชิงลบล่าสุดจากผู้ใช้
James
2.0
It is absolutely abominable!!!First of all, recently the speeds of all servers are noticeably slow, giving me 8 Mbps download speed, which is horrendous.
Secondly, sometimes I have to try to log on 3 or 4 times before I'm logged on.
As for the Norway server, I haven't been able to log on for the last 3 days. There is no notice regarding the issue from them as usual.
Thirdly, their customer service is abominable. Without notice, they deleted one server, the only server available for that particular country, and when I asked when they would reinstate it, they said, the server has closed down but they think it will replace with a new one in no time. It took them almost a month to come up with a replacement! And they're not courteous in any respect, either!
Once my yearly subscription is over, I'm getting the hell out!!!
Excellent ServiceLove this VPN, I only use the iOS app and it's the fastest I have ever used - the options available in the desktop app are very nice compared to other simplistic plastic-looking apps, looks are not everything on a VPN.
รีวิวเชิงลบล่าสุดจากผู้ใช้
Michael
2.0
Express VPN is TERRIBLE!After reading all of the rave reviews, I signed up for ExpressVPN. Express VPN constantly causes me to lose my internet connection on my Dell XPS Laptop, Windows 10 especially when booting the computer or waking the computer. I then have to disconnect Express via the task manager and reconnect to internet. It sometimes kills my connection in the middle of tasks. There is no telephone support. Email to support went unanswered. After troubleshooting with Chat and sending my log files which are fine, Chat Support simply said that this was a problem their engineers are aware of. Whaaaaat? So when, if ever, will there be a fix?? Worthless service, Terrible support! Deserves zero stars.
James
2.0
It is absolutely abominable!!!First of all, recently the speeds of all servers are noticeably slow, giving me 8 Mbps download speed, which is horrendous.
Secondly, sometimes I have to try to log on 3 or 4 times before I'm logged on.
As for the Norway server, I haven't been able to log on for the last 3 days. There is no notice regarding the issue from them as usual.
Thirdly, their customer service is abominable. Without notice, they deleted one server, the only server available for that particular country, and when I asked when they would reinstate it, they said, the server has closed down but they think it will replace with a new one in no time. It took them almost a month to come up with a replacement! And they're not courteous in any respect, either!
Once my yearly subscription is over, I'm getting the hell out!!!
