Been using it for a long time.. but have to goI have been using Astrill for more than 10 years. Never had a problem. A couple of times I used the chat for support and it was excellent.
However this is probably going to be my last year. Reason .... price.
With the virus crisis I am unemployed and can not afford it. They do not give any kind of discount and keep raising the price year after year.
I am not in China so I suspend it, I do not need all those features.
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Chris
2.0
Astril are not interested in keeping regular customersI agreed. Astrill increases the price year after year. I have been using Astril for 5 years. I paid 75 USD to 120 USD. I have a friend that paid 400 USD one time! If you don't delete history and cookies they show the high price. Tricky! They don't have a special price for regular customs. THEY'RE NOT INTERESTED IN KEEPING REGULAR CUSTOMERS. Too greedy! Done with them too!
Express VPN is TERRIBLE!After reading all of the rave reviews, I signed up for ExpressVPN. Express VPN constantly causes me to lose my internet connection on my Dell XPS Laptop, Windows 10 especially when booting the computer or waking the computer. I then have to disconnect Express via the task manager and reconnect to internet. It sometimes kills my connection in the middle of tasks. There is no telephone support. Email to support went unanswered. After troubleshooting with Chat and sending my log files which are fine, Chat Support simply said that this was a problem their engineers are aware of. Whaaaaat? So when, if ever, will there be a fix?? Worthless service, Terrible support! Deserves zero stars.
Been using it for a long time.. but have to goI have been using Astrill for more than 10 years. Never had a problem. A couple of times I used the chat for support and it was excellent.
However this is probably going to be my last year. Reason .... price.
With the virus crisis I am unemployed and can not afford it. They do not give any kind of discount and keep raising the price year after year.
I am not in China so I suspend it, I do not need all those features.
Astril are not interested in keeping regular customersI agreed. Astrill increases the price year after year. I have been using Astril for 5 years. I paid 75 USD to 120 USD. I have a friend that paid 400 USD one time! If you don't delete history and cookies they show the high price. Tricky! They don't have a special price for regular customs. THEY'RE NOT INTERESTED IN KEEPING REGULAR CUSTOMERS. Too greedy! Done with them too!
Michael
2.0
Express VPN is TERRIBLE!After reading all of the rave reviews, I signed up for ExpressVPN. Express VPN constantly causes me to lose my internet connection on my Dell XPS Laptop, Windows 10 especially when booting the computer or waking the computer. I then have to disconnect Express via the task manager and reconnect to internet. It sometimes kills my connection in the middle of tasks. There is no telephone support. Email to support went unanswered. After troubleshooting with Chat and sending my log files which are fine, Chat Support simply said that this was a problem their engineers are aware of. Whaaaaat? So when, if ever, will there be a fix?? Worthless service, Terrible support! Deserves zero stars.
